Smita Memorial Hospital and Research Center

4.31873 reviews
Hospital·Thodupuzha, Kerala, India· Updated May 29, 2026

About this business

Smita Memorial Hospital and Research Center, situated in Thodupuzha, India, operates as a prominent healthcare provider with a Bixplore Score of 69/100, indicating a "Good" overall standing. The hospital has garnered an average rating of 4.3 out of 5 stars from a substantial 1873 reviews, reflecting a generally positive patient experience. Key operational strengths include strong accessibility for patients, effective advertising signage, and efficient appointment scheduling, which collectively contribute to a more streamlined and convenient patient journey. Customer sentiment towards Smita Memorial Hospital is predominantly positive, with 60% of reviews expressing satisfaction. The facility demonstrates particular proficiency in administrative functions such as billing and claims processing, alongside robust billing coordination, which are critical for patient satisfaction. While maintaining a solid market presence and a Trust Score of 50/100, the hospital operates within a competitive environment. Notably, Baby Memorial Hospital, Thodupuzha, currently leads in 4 out of 8 key metrics, highlighting the competitive landscape in the region.

Generated from 1873 customer reviews

Data-Driven Analysis

69/100

Bixplore Score

Good
Rating
4.3/5
Reviews
1873
Health
61%
Trust
50
Sentiment
60%

Positive

60% positive
48%
21%
31%
Positive 78
Neutral 33
Negative 51

What customers mention

Praised for

AccessibilityAdvertising signageAppointment schedulingBilling and claimsBilling coordinationBilling costsCancer treatmentClean environmentClear communicationClinical competence

Concerns

Baby Memorial Hospital, Thodupuzha leads on 4 of 8 metrics

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Frequently Asked Questions

What is the rating of Smita Memorial Hospital and Research Center?

Smita Memorial Hospital and Research Center holds a strong rating of 4.3 out of 5 stars, based on feedback from over 1800 reviews.

Is Smita Memorial Hospital and Research Center good?

With a 4.3-star rating from nearly 1900 reviews, Smita Memorial Hospital is generally well-regarded by patients. They receive positive feedback for accessibility, efficient appointment scheduling, and smooth billing processes.

What are the hours of Smita Memorial Hospital and Research Center?

Specific operating hours are not listed for Smita Memorial Hospital, but as a hospital, you can generally expect emergency and essential services to be available 24/7.

What do customers say about Smita Memorial Hospital and Research Center?

Customers frequently praise Smita Memorial Hospital for its excellent accessibility, clear advertising signage, and efficient appointment scheduling. Many also appreciate their helpful billing and claims coordination.

Where is Smita Memorial Hospital and Research Center located?

Smita Memorial Hospital and Research Center is located on State Highway 8, in Vengalloor, Thodupuzha, Kerala 685608, India.

How does Smita Memorial Hospital and Research Center compare to competitors?

Smita Memorial Hospital operates in a competitive landscape, with Baby Memorial Hospital, Thodupuzha, currently leading on 4 out of 8 key metrics in the local area.

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